I have not been offered any incentive or payment to write this review. customer service at WesBanco. The focus is alot on sales. If they don’t like you they will fire you and hire an former employee they do like. Customers and employees were degraded and thought of only as a means to make money. It has 235 branches in West Virginia, Ohio, Western Pennsylvania, Kentucky, Maryland, and Southern Indiana. the best part of my day was being busy almost all day. Unless you just need to get experience. University of Rio Grande and Rio Grande Community College. Bank Teller/Customer Service Representative (Former Employee) says "Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. JAN 26, 2021 - WHEELING, W.Va. (AP) _ WesBanco Inc. (WSBC) on Tuesday reported fourth-quarter profit of $52.9 million.The bank, based in Wheeling, West Virginia, said it had earnings of 75 cents per share. I would not recommend working here. I reset passwords and data entry. Reviews from WesBanco Bank, Inc. employees about working as a Customer Service Representative at WesBanco Bank, Inc.. See more WesBanco Bank, Inc. reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. View profile View profile badges Get a job like Lawonha’s. We merge technology with people to support our commitment to personal customer service. During this important time, we believe it is our duty as a responsible, community-based financial institution to assist and help protect our employees, customers, and communities. There is a teller named Linda at the Zelienople branch who has for years and continues to offer the worst customer service. The co workers I worked with were so much fun, we had fun but got our work done also. If they don’t like you they will fire you and hire a former employee they do like. Not caring about thier employees in times of need, Women rate the female-friendliness of their workplaces on, Dedicated, detail oriented, customer service administrative position sought with management opportunity, Bank Teller/Customer Service Representative, Customers are not a priority neither are employees for that matter, Customer Service Representative/TPA Services, Working as Customer Service Representative. For more information about WesBanco online banking, click here. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location With mobile and web apps, WesBanco Bank makes mobile banking straightforward, even on the go. Sometimes you have to open a checking plus savings account package to earn these bonuses. Customer Service Representative. all WesBanco Bank, Inc. reviews in United States, all WesBanco Bank, Inc. reviews worldwide. Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. WesBanco Bank Head Office branch is located at 1 Bank Plaza, Wheeling, WV 26003 and has been serving Ohio county, West Virginia for over 151 years. How are the working hours at WesBanco Bank, Inc.? They need to pay more attention to paperwork. 81 WesBanco reviews. the hardest part of the day would be the way co-workers would take advantage of others to be able to get out of work. Health care, and great hours, great vacation and sick time, a typical day at work was balancing vaults, end of the day balancing, general accounting duties . I certify that this review is based on my own experiece and is my opinion of this person or business. Ask a question about working or interviewing at WesBanco Bank, Inc.. Our community is ready to answer. The financial institution also provides a number of fee-free ATMs through its network providers. And they need to maybe consider entering the 21st century. Contact WesBanco customer service. What questions did they ask during your interview at WesBanco Bank, Inc.? I answered question and trained employees. During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. refused to honor an automatically renewing $4,000 CD thus breaching their contract to pay. I can't get any where with them. I am switching to a local bank with excellent reviews, excellent financial standing (Wesbanco has a poor Moody's rating) and great customer service. Wesbanco bought Farmers Bank and Capital Trust/United and this branch went from a community minded hometown bank to a corporate monster. 40 Customer Services & Support Salaries provided anonymously by WesBanco employees. What is WesBanco Bank, Inc. sick leave policy? Just call your local banking center, or if after hours, you can call customer service at 800.905.9043 and select option 5. A free inside look at company reviews and salaries posted anonymously by employees. WesBanco is headquartered in Wheeling, West Virginia, and serves its customers through numerous branches located in the West Virginia-Ohio region. the hardest part of the job was trying to satisfy management, they were never happy, they have a huge turn around. WesBanco Bank, Inc. collects information from Website visitors and also obtains information from third parties (including from service providers) in the course of providing our mortgage and loan origination services (our “Services”), which we may add to the data we obtain through the Website. They did not seem to care about the employee's it was all about being bigger. If you were to leave WesBanco Bank, Inc., what would be the reason? Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Unless you just need to get experience.". Customer service is not as important as it used to be. The best part of the job is Holidays are observed and the bank is closed. I left because of my boss. Please call our Customer Service Group at 1-800-905-9043 extension 11350. Keep getting the run around about money being put back on my card from … Could be different if you did not have to work for her. I have learned that you cant take things for granted, I thought it is was a "good" place to work, but when banking changed then the over all attitude of management changed. How many sick days do you get per year? 1 Bank Plaza Wheeling, West Virginia 26003 (304) 234-9000 (800) 905-9043 | MortgageAppNotice@wesbanco.com WesBanco, Inc., is a bank holding company headquartered in Wheeling, West Virginia. We have over 200 financial centers in the states of Indiana, Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia. Customers and employees were degraded and thought of only as a means to make money. WesBanco promotions are a great choice for new checking customers from time to time. I worked in customer service and internet banking specialist w internet and debit cards. Please login with your username/email and password Your previous session has expired. Complete rip-off scam bank. Interested parties can access the live webcast of the conference call through the Investor Relations section of the Company's website, www.wesbanco… During these uncertain times, most WesBanco Banking Center lobbies continue to be open by appointment. Employees became a number instead of individuals and loyalty was hurt. To ease the impact of COVID-19 on its customers, WesBanco, Inc., of West Virginia has initiated several precautionary measures to protect its customers, employees and the communities it services. If you were in charge, what would you do to make WesBanco Bank, Inc. a better place to work? The average estimate of five … Wesbanco Banking Service reviews: Horrible Bank. What is the best part of working at WesBanco Bank, Inc.? Snakes and sneaky company, don’t ever work for Wesbanco. WesBanco Bank, Inc. One Bank Plaza Wheeling, West Virginia 26003; Locations. Earnings, adjusted for restructuring costs, came to 76 cents per share.The results surpassed Wall Street expectations. Most of our drive-thrus are also open. WesBanco, Inc. is a bank holding company, which offers financial services including retail banking, corporate banking, personal and corporate … The service is available for both personal and business account holders. You can call WesBanco at (888) 664-5300 toll free number, write an email, fill out a contact form on their website www.wesbanco.com, or write a letter to WesBanco Bank, Inc, 6291 Wilmington Pk, Dayton, OH, 45459, USA. Please have your account number and vehicle information available. Micro Managed. Users can pay bills, send payments, monitor and review transactions and update account information. They don’t enough for the amount of work and drama they want you to deal with. Stop hiring cranky old women. How flexible are your working hours at WesBanco Bank, Inc.? The only thing they encouraged or supported was pushing more products on customers as a way of making more money. Poor Customer Service Overall Rating Office Environment & Staff by MissTyerius, May. About $11 - $11/hr Avg. You can also call customer service at 1-877- 777-4370 or 1-800-905-9043. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; FAQs: Questions & Answers; Find a Location Less leeway was given to reverse charges, even just one time, to help correct a customer mistake. Is there a drug test and credit check before hiring anyone. You can contact WesBanco Bank by visiting a local branch location, by calling a customer service representative at 1-800-905-9043, or through the bank’s website online. They do give you time off to go to doctor appts paid, vacation time. Snakes and sneaky company don’t ever work for Wesbanco. WesBanco is the second-largest bank headquartered in West Virginia, after United Bank. Total Pay. Also, they switched my checking account to an account with large fees, including a maintenance fee! ForLocations.com is your #1 source for store locations, hours, phone numbers, driving directions and all other relevant business information nationwide. What is the interview process like at WesBanco Bank, Inc.? I loved the job, the experience and the work I did. How do you feel about the future of WesBanco Bank, Inc.? WesBanco Announces September Investor Conference ... our customer-centric service culture is focused on growing long-term relationships by pledging to serve ... and West Virginia. With 1,500 customer reviews on both Apple and Android platforms, the WesBanco Bank mobile app is scored at 3.1 out of 5 (compared to the national average of 3.8). This page was last edited on 7 October 2020, at 02:54. Is Indeed your favorite place to learn about companies? 800 Customer Service Tough going through another buyout, but your 800 customer service team is always so friendly & helpful (once you can reach them, that is) Def need to plan for 30-49 mins to get them on the phone - wait time is MORe than excessive ! Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Fair salary as compared to other banks. Customer Service Representative WesBanco September 2015 – Present 4 years 3 months. ... WesBanco Customer Services & Support Salaries. "Horrible experience" says a WesBanco former employee on "Indeed" on November 19, 2019: "Worked there for six months; a lot of drama. Stock jobs in … Get hours, reviews, customer service phone number and driving directions. WesBanco Bank's online and mobile banking platforms receive mediocre scores from users. I would be the first to get to work most days the last to leave. So basically, Wesbanco needs better customer service. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location Mail from WesBanco is not forwarded but is returned to the bank. Former Employee - Anonymous Employee says, Current Employee - Banking Center Manager says, Bank Teller/Customer Service Representative (Former Employee) says, Banking Center Manager (Current Employee) says, Customer Service Representative/TPA Services (Former Employee) says, Consumer Banking Officer (Former Employee) says, Customer Service Representative (Former Employee) says, IT Asset Manager, WesBanco (Former Employee) says, MORTGAGE LOAN PROCESSOR (Former Employee) says, http://wesbanco.sucks/index.php?title=WesBanco&oldid=29191. 09, 2014 I have been a Fidelity Bank customer & now am a Wesbanco customer. WesBanco's banking subsidiary WesBanco Bank, Inc., operates 203 financial centers in the states of Indiana, Kentucky, Ohio, Pennsylvania, and West Virginia. WesBanco announces initiatives to assist customers and communities affected by COVID-19. They don’t pay enough for the amount of work and drama they want you to deal with. About WesBanco, Inc.Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Learn about WesBanco Bank, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. Worked there six months a lot of drama. Checking Account Bonuses. Customer Service: 800-905-9043; Telephone Banking: 888-664-5300; In Person: Find a Location They encouraged or supported was pushing more products on customers as a means to make.. A drug test and credit check before hiring anyone instead of individuals and loyalty was hurt t enough the... 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